kriky Terms & Conditions

Eligibility & Age Requirements

To register on the kriky platform and use any of its services, users must meet the following conditions:

• You must be at least 21 years old. This platform is for users aged 21 and above only.
• You must reside in a jurisdiction where online gaming is legal or permitted.
• All information provided during registration must be truthful, accurate, and complete.
• The same person may not operate multiple accounts. Only one account per user is permitted.
• Anyone for whom use of gaming sites is legally prohibited must refrain from using kriky.

If a user creates an account using false information or in violation of eligibility requirements, kriky reserves the right to cancel that account and withhold the associated balance at any time.

Account Registration & Security

Opening an account on kriky is completely free. During registration, you will need to provide a valid email address, phone number, and identity information.

Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. This information should not be shared with anyone. If you suspect unauthorized access to your account, you must notify the kriky support team immediately.

Identity Verification (KYC)

kriky conducts identity verification to ensure safe and transparent operations. We may request identity documents, proof of address, or payment method verification before processing withdrawal requests or in cases of any suspicious activity. Accounts may be restricted until verification is complete.

• A clear photo of your National ID (NID) or passport.
• A document proving your current address (such as a utility bill or bank statement).
• Proof of ownership of the payment method used.

Deposit & Withdrawal Policy

kriky processes all transactions through Bangladesh's popular mobile banking services. Our accepted payment methods are: bKash, Nagad, Rocket, and Upay.

Deposit Terms

• The minimum deposit amount is ৳300 for each method.
• Deposits must be made only through legitimate payment methods — use of third-party accounts or borrowed funds is prohibited.
• Deposited funds cannot be withdrawn until bonus conditions have been met.

Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made to the same payment method used for the deposit.
• All withdrawals are generally processed within 1 hour.
• Account verification must be completed before making a withdrawal.
• Withdrawals may be delayed or suspended if identity verification is incomplete or in cases of suspicious activity.

Transaction Rejection

In the case of any fraudulent or suspicious transaction, kriky reserves the right to cancel the transaction and suspend the associated account for investigation.

Bonuses & Promotional Offers

Specific terms and conditions for kriky's bonuses and promotional offers are listed alongside each offer. The general bonus policy is described below:

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000.

Wagering Requirements

To withdraw bonus winnings, you must wager 10 times the bonus amount. Example: for a ৳2,000 bonus, you must place ৳20,000 in wagers before withdrawing bonus winnings. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

General Bonus Rules

• One account is eligible for each bonus offer only once.
• Violating bonus rules may result in the cancellation of the bonus and any associated winnings.
• kriky reserves the right to modify or withdraw any bonus offer without notice.
• If the deadline for meeting bonus conditions passes, the bonus will expire.
• Abusing bonuses through multiple accounts is strictly prohibited.

Gaming Rules & Fair Play

All games on the kriky platform are conducted fairly and transparently. We believe in fair play and are committed to ensuring an unbiased and corruption-free gaming environment.

Permitted Games

kriky offers various types of games including slots, live casino, and cricket betting. Each game has its own rules, which can be viewed when the game is opened.

Prohibited Activities

• Using computer programs, bots, or automated systems to play games.
• Colluding with other players to gain bonuses or prizes.
• Deliberately exploiting any technical glitch or bug on the platform.
• Using the platform for money laundering or any other illegal activity.

Involvement in any of the above prohibited activities will result in immediate account closure and forfeiture of all winnings and balances.

Technical Errors

Any results or payouts incorrectly displayed due to a technical error will be considered void. kriky bears no liability for such errors and reserves the right to cancel payments made as a result of an error.

VIP Program & Rewards System

kriky has a special VIP program for regular players, divided into five tiers:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.6% cashback per week.
• Gold: Up to 0.9% cashback per week.
• Platinum: Up to 1.2% cashback per week.
• Diamond: Up to 1.5% cashback per week.

You can advance to higher tiers through regular gaming activity. kriky reserves the right to modify VIP benefits and cashback rules. VIP rewards are paid out as cash and are withdrawable subject to specific conditions.

Responsible Gaming

kriky places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a source of income. Every user is responsible for staying aware of their own gaming habits.

Self-Restriction Tools

Users can set their own deposit limits, loss limits, or session time limits. There is also an option to temporarily suspend your account if needed.

Help & Support

If you feel that gaming is having a negative impact on your life, please contact the kriky support team. Our team will guide you in getting the right help. For more information, visit our Responsible Gaming page.

Intellectual Property & Content Policy

All content on the kriky website — including logos, graphics, text, software, and design — is owned by kriky or its content providers and is protected by applicable law.

• Copying, modifying, distributing, or using any content for commercial purposes without kriky's written permission is prohibited.
• kriky's trademarks, trade dress, or logos may not be used without permission.
• Attempting to reverse engineer any part of the platform is prohibited.

Users may not post or share any unlawful, offensive, or third-party rights-infringing content on the kriky platform.

Privacy & Data Protection

kriky gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure.

To learn more about how user data is collected, used, and stored, please read our Privacy Policy page.

• kriky does not sell personal information to third parties without the user's consent.
• Information may be shared when required by legal obligations or security investigations.
• Users may request to review or delete their personal information.

Account Closure & Service Restrictions

kriky reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Providing false information or failing to cooperate with identity verification.
• Abuse of bonuses or promotions.
• Fraudulent or illegal activity.
• Attempting to harass or harm other users.

In the event of account closure, any legitimate balance will be returned, however bonus funds may be forfeited. Users may also request to close their own account at any time.

Limitation of Liability

To the maximum extent permitted by applicable law, kriky is not liable for:

• Losses caused by internet disconnection or technical failures.
• Delays or losses caused by errors in third-party software or payment gateways.
• Any losses arising from a user's own negligence or failure to comply with these Terms.
• Service disruptions caused by unforeseen or unavoidable circumstances (force majeure).

kriky's total liability will in no circumstances exceed the total amount deposited by the user during the relevant period.

Dispute Resolution & Contact

For any complaint or dispute, please first attempt to resolve it through kriky's support team. We take every complaint seriously and are committed to ensuring a fair resolution.

How to Submit a Complaint

• Get instant help via live chat — available 24/7.
• Email us: [email protected]
• The support team provides service in both Bengali and English.

After receiving a complaint, kriky will investigate and respond as quickly as possible. If an internal resolution is not possible, both parties may resolve the dispute through third-party mediation by mutual agreement.

Changes & Effectiveness of Terms

kriky reserves the right to modify these terms at any time. Updated terms will take effect as soon as they are published on the website.

• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If any clause is found to be legally unenforceable, all remaining clauses will remain fully in effect.
• These terms constitute the entire agreement between the user and kriky and supersede all prior oral or written discussions.

If you have any questions about these terms, please contact our support team.