kriky's commitment to responsible play
Gaming is for fun — not for stress. kriky believes the safety and well-being of every player is the top priority. Use our tools, set your limits, and play with enjoyment.
Our core commitment
Our protection tools
Deposit Limit
You can set a daily, weekly or monthly deposit limit whenever you choose. Once a limit is set it takes effect immediately, and increasing it requires a cooling-off period — this is the most effective way to control your budget.
Time-Out Feature
Feeling like you need a short break? Use the time-out feature to temporarily suspend your account for anywhere between 24 hours and 30 days. During this period no bets or deposits are possible.
Self-Exclusion
If you feel gaming is having a negative impact on your life, choose self-exclusion. This is a long-term decision — the account cannot be reactivated until the specified period has ended.
Betting History Review
View your gaming history in your account — knowing clearly how much time and money you have spent helps you stay aware. Review it regularly and adjust your limits if needed.
Reality Check
Pop-up notifications appear at set intervals to remind you how long you have been playing. These small pauses play an important role in building the habit of mindful play.
24/7 Support
If you run into any issues at any time, contact kriky via live chat or at [email protected]. Our Bengali-speaking support team is always ready to help you.
21+ age requirement
kriky is for individuals aged 21 and above only. We follow a strict age-verification process to prevent underage access. Documents to prove age are collected during registration and verification.
If there are minors in your household, keep a PIN or password lock on your device and never share your login details. Protecting children and teenagers is part of our social responsibility.
To keep minors away from gaming, parents can use parental control software on their devices.
Age verification is mandatory
Age is confirmed when an account is opened. No one under 21 may play at kriky — that is our commitment.
If suspicious activity is detected on an account, we may request additional verification at any time.
For adults only
Warning signs of a problem
Gaming addiction develops gradually — it is not always obvious at first. If you notice any of the following signs in yourself, contact support right away.
- You are spending more money than your budget allows and feeling the urge to bet again to recover losses.
- You are prioritising gaming over family, friends or work and having to lie about how much time you spend on it.
- You feel restless, irritable or anxious when you are unable to play.
- You are continuing to play by taking on debt or spending your savings.
- Your repeated attempts to stop or cut back on gaming keep failing.
- Gaming is having a negative effect on your sleep, eating or physical health.
If you notice even one of the above signs in yourself, do not delay — contact the kriky support team or use the time-out or self-exclusion tool.
How to set limits
Log In to Your Account
Log in to your account at kriky and go to your profile settings. Look for the "Responsible Gaming" or "Protection Settings" option there.
Choose your preferred tool
Deposit limit, time-out or self-exclusion — select whichever tool you need based on your situation.
Set the value and duration
Specify the amount for a deposit limit, the number of days for a time-out, or the duration for self-exclusion.
Confirm
Once you save the setting it will take effect immediately. Lowering a deposit limit happens instantly; increasing it is subject to a 72-hour cooling-off period.
Contact us if you need help
If you have trouble setting up a tool or need direct assistance, write to us via live chat or at [email protected]. Our 24/7 support is always ready.
Tips for healthy gaming habits
Set yourself a budget before you start playing and stick to that limit. Never play to recover money you have lost — that is the greatest risk.
Set a time limit before each session. Use a timer. Think of gaming as entertainment, not as a source of income.
Do not use gaming to deal with alcohol or anything else that is getting you down. Avoid placing bets when you are mentally exhausted or emotionally vulnerable.
Let a family member or trusted friend know about your gaming habits. Take their feedback seriously — an outside perspective is often clearer than your own.
Remember: the outcome of every game at kriky is completely random. No strategy or pattern can guarantee a win — accept that honestly.
Help & resources
kriky Support
If you feel you are losing control of your gaming, contact our support team immediately. We will help guide you in the right direction without any judgment.
Live chat: available directly on the site, 24/7
Email: [email protected]
About self-exclusion
Self-exclusion is an important decision and it is treated with respect. We stop sending promotional messages before the specified period ends and keep all gaming-related communication paused.
Before the account is reactivated after the period ends, a cooling-off phase must be completed — this precaution is in place for your protection.
Play safe, play happy
Use the responsible gaming tools at kriky and enjoy your favourite games with complete peace of mind.